Privacy Policy

Introduction

At BrightRise Lake Forest Landscapers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide to us directly when you request a quote, schedule a service, or contact us. This may include:

• Your name, email address, and phone number
• Your property address and service location
• Details about the services you need
• Payment information when you hire us for services
• Any other information you choose to share with us

We may also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages you visit. This information helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide landscaping services and respond to your requests
• Schedule appointments and communicate about your service
• Process payments and maintain billing records
• Send you service updates, confirmations, and reminders
• Improve our website and customer experience
• Comply with legal obligations and protect our business
• Send you marketing communications if you have opted in to receive them

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following situations:

• With service providers who help us operate our business, such as payment processors or scheduling tools
• When required by law or to respond to legal requests
• To protect our rights, property, or safety, or that of our customers
• In connection with a business sale, merger, or acquisition

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption, and access controls. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

If we become aware of a data breach that affects your information, we will notify you as required by law.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. This typically includes maintaining records of services provided, payment history, and communications for at least seven years as required by business and tax regulations.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request corrections to inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to know how we use and share your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by law.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to request information about the categories and specific pieces of personal information we have collected, and the right to request deletion of your personal information, subject to certain exceptions. We do not sell personal information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

BrightRise Lake Forest Landscapers
20472 Crescent Bay Dr #113
Lake Forest, CA 92630
Phone: (949) 220-2598
Email: hello@lakeforestlandscapers.com